Payment Options

Credit Card

AMEX/Diners/Visa/Mastercard
Your card will be debited on your account's billing date. If payment is declined for any reason, you will be emailed.

Payments via Credit Card can be made either online via the Toolbox. Alternatively you can call on Accounts team on 1300 557 300 during Office hours 9am-5.30pm Monday-Friday and Saturday 10am-2pm.

DFT

DFT payments can be made via online banking, or by depositing funds into our account at any National Australia Bank branch.

DFT payments *must* include:

A. Our Accounts details: *updated 13th APril 2016*

• Name: Velocity Internet
• BSB: 012 084
• Account Number: 221 832 361

B. Reference Number Your account number and/or invoice number (included on your statement)

Failure to provide full details risks your payment being unidentified, or creditted to the wrong account.

Cheque/Money Order

Velocity Internet
PO Box 6081
Mawson ACT 2607

Please include the payment slip on invoice.

Account Correspondence

All correspondence relating to your account will go to the email address we have on file for you. In most cases, this is your velocitynet.com.au address. If you use another address, please let us know by sending an email to accounts@velocitynet.com.au so we can keep you informed about your account.