My Toolbox

Click the button below to open the toolbox.

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18 September 2015 - Changes to Toolbox.

The Velocity toolbox now uses a new toolbox interface. The new toolbox will allow you to manage most aspects of your account with us including viewing your usage and invoice history.
This is part of the migration into the new customer management database

Currently, changes to your email addresses (adding/removing, changing passwords/forwarding) must be done via phone call to us or via email to
We hope to have email changing implemented to the toolbox soon.


18 August 2012 - Webmail issues

We are currently experiencing a few issues with the webmail, as such it is down for maintenance for the next hour or two.

Sorry for any inconvenience caused.

17th December 2010 - Important Announcement from Velocity Internet

Two important changes will be taking place that will affect your account with us.
For more information: Important account changes


1st December 2010 - Important changes for Dialup customers

As part of our ongoing improvements to the services we bring you, we have arranged to consolidate all our dial
in telephone numbers into a single nation-wide number that you can used anywhere within Australia
for the cost of a local call. For more information: Important dialup changes


28th October 2010 - Velocity Internet and Netspeed join forces.

As of the 28th October 2010, Velocity Internet and Netspeed have joined forces to take on the big guys.
For more information: Velocity and Netspeed Merger


7th June 2010 - Velocity Internet releases its new and improved website

Have any feedback on new website? Please contact us on